Privacy Policy
This Privacy Statement describes how IWST collects, maintains and handles information about individuals who visit this site. BY USING THIS WEBSITE, YOU AGREE TO THE COLLECTION AND USE OF DATA AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT IWST MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT ITS DISCRETION WITHOUT PRIOR NOTIFICATION. However, we will always treat your Personal Information in accordance with the Privacy Policy that was in effect at the time of collection. It is our intention to post changes to the privacy policy on this page so that you are fully informed about the types of information we collect, how we use it and under what circumstances it may be disclosed. The Privacy Policy is located on our homepage and also on any page where Personal Data is requested. At these data collection points, further explanation may be provided, where appropriate, as to the purposes for which the data will be used.
1. Privacy commitment
The term “Personal Data”, as used in this Privacy Policy, refers to information such as your name, date of birth, gender, email address, mailing address or telephone number that can be used to identify it. We will only process your personal data as described in this Privacy Policy. However, we reserve the right to carry out further processing to the extent permitted or required by law, or following any legal or criminal investigation.
The next sections explain how and when we collect your personal data.
2. Intended use of personal data
Most of our websites do not require any type of registration, allowing you to visit our websites without telling us who you are. However, some services may require the user to provide us with personal data. In these situations, if you choose to retain any Personal Data requested by us, it may not be possible for us to consult some parts of the website and respond to your requests.
We may collect the following personal information within our websites, such as:
- Contact information such as name, email address, gender, age, address, country or phone number.
We may use personal information collected on our websites to:
- Respond to requests, questions and clarifications;
- Assess your needs and suggest diagnostic medical appointments;
- Send you communications related to our services;
- Send you requested information about our services;
- Send you promotional and marketing communications (when explicitly requested).
When you provide us with personal information, we will only use that information for the specific reason for which it is provided.
Your personal data will be stored in a specific and dedicated database for this purpose.
3. Non-disclosure of personal data
IWST will not sell, share or distribute your personal data to third parties, except as provided in this Privacy Policy. Your Personal Data may also be transferred to third parties (subcontractors) acting on our behalf, for further processing in accordance with the purpose(s) for which the data was originally collected. These third parties have contracted with IWST for the exclusive use of Personal Data for the agreed purpose, and will not sell your Personal Information to third parties or disclose it to third parties, except as required by law, as permitted by us or by third parties as stated in this Privacy Policy.
Personal Data collected may also be transferred to a third party if the business of this website or part of it is sold, assigned or transferred, in which case we will require the buyer to process Personal Data in accordance with this Privacy Policy. In addition, Personal Data may be disclosed to third parties if we are required to do so by applicable law, court order or government regulation, or if such disclosure is necessary to support any legal or criminal investigation in Portugal or abroad.
4. Right of access, rectification, opposition, limitation and erasure
Whenever we process Personal Data, we take reasonable steps to ensure that it is kept accurate and up to date for the purposes for which it was collected. You will be given the ability to object to the processing of your Personal Data if such processing is not reasonably necessary for a legitimate purpose as described in this policy or our compliance with the law. In the case of electronic direct marketing, we will provide you with a method to opt-out of receiving further marketing materials. If you wish to contact us regarding the use of your Personal Data or object to the processing of your Personal Data, please send us an email to geral@iwst-corp.com.
Right to access
At any time, the data subject has the right to obtain from IWST confirmation that the personal data concerning him are or are not being processed and, if that is the case, he has the right to access his data and the following information:
a) The purposes of the processing;
b) The categories of personal data;
c) The recipients or categories of recipients of personal data;
d) The period of retention of personal data or the criteria to be used to define it;
e) The rights conferred on the data subject under the GDPR;
f) The right to lodge a complaint with a supervisory authority;
g) The origin of personal data.
This order must be requested by email to geral@iwst-corp.com.
Right of rectification
The data subject has the right to obtain from IWST the rectification of inaccurate personal data concerning him, as well as the right to have his incomplete data completed.
IWST must communicate the rectification to third parties to whom the personal data were transmitted, unless such communication proves impossible or involves a disproportionate effort.
This order must be requested by email to geral@iwst-corp.com.
Right to portability
IWST ensures that, when the processing of personal data is based on the consent of the holder or the performance of a contract, and is carried out by automated means, the holder has the right to:
- a) Receive your personal data that have been subject to processing and this has provided, in a structured format, in current use and automatic reading (eg copy of database, CSV, etc.);
- b) Transmit this data to another controller.
This order must be requested by email to geral@iwst-corp.com.
Right to opposition
The data subject has the right, at any time, to object to the processing of his data, for reasons related to his particular situation.
This order must be requested by email to geral@iwst-corp.com.
Right to limitation of treatment
The data subject has the right to request IWST to limit the processing of their personal data when certain situations occur, such as:
- When the holder contests the accuracy of his data, applying the limitation of treatment during the period necessary for verification;
- The processing of the data is unlawful and the data subject opposes its erasure, requesting the limitation of the processing;
- When personal data are no longer necessary for processing purposes, but are required by the data subject for the purposes of declaration, exercise or defense of a right in a legal proceeding.
- When a holder has objected to the processing of his personal data, this must be limited until it is verified that the legitimate reasons of the controller prevail over those of the data subject.
In other words, the limitation is the suspension of data processing activities, which may be temporary and/or refer to a specific scope of processing. (eg not receiving emails in the context of marketing actions).
This order must be requested by email to geral@iwst-corp.com.
Right to erasure (or to “be forgotten”)
The holders of personal data may request that their data be completely erased, without undue delay and, in this sense, IWST must proceed with the erasure of the same.
This right can only be granted to the holder in the following situations:
- Personal data are no longer necessary for the purpose for which they were collected or processed;
- The holder of personal data withdrew the consent on which the processing of personal data is based, and there is no other legal basis that justifies the processing of the same;
- The holder exercises the right to oppose the processing of his personal data, for reasons related to his particular situation, when the basis of lawfulness is the legitimate interest of the company, provided that there are no other compelling and prevailing legitimate reasons;
- The holder exercises the right of opposition to the processing, when personal data are processed for the purposes of direct marketing;
- There is a legal obligation to erase personal data;
- When the retention period defined for the data has been exceeded.
However, the IWST must not grant the deletion when the treatment proves to be necessary:
- Compliance with a legal obligation that requires the treatment provided for by the law of the European Union or of a Member State to which IWST is subject;
- The exercise of public interest functions or the exercise of public authority vested in the person responsible for the processing of personal data;
- For the purposes of asserting, exercising or defending legal claims.
5. Security and confidentiality
To ensure the security and confidentiality of the Personal Data we collect, we use secured data networks. In the course of processing your Personal Data, we take reasonable steps to protect this information from loss, misuse, unauthorized access, disclosure, alteration or destruction.
6. “Cookies” and internet tags
We may collect and process information about your visit to our websites, such as the pages you visit, the site you came from and some of the searches you perform. Such information is used to help improve website content and compile aggregate statistics about our website usage for internal market research purposes. In doing so, we may install “cookies” that collect the user’s domain name, internet service providers, operating system and the date and time of access. A “cookie” is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not harm your computer. You can configure your browser to notify you when you receive a “cookie”, this will allow you to decide whether you want to accept it or not. If you do not want us to install cookies, please send us an email to geral@iwst-corp.com. We would like to inform you, however, that if you do not accept, you may not be able to use the full functionality of our website. We may enlist the services of third parties to assist us in collecting and processing the information described in this Section.
7. Google Analytics
We use Google Analytics to plan our website portfolio (i) optimizing traffic to and between corporate websites and (ii) integrating and optimizing web pages where appropriate. “Google Analytics” is a service offered by Google Inc. “Google” that generates detailed statistics about a website’s traffic and traffic sources and measures conversions and sales. GoogleAnalytics uses “cookies” stored on your computer to help analyze how users use our website.
The information generated by cookies about your use of our website, including your IP address, will be anonymized (using the appropriate settings) and transmitted to Google servers in the United States. For more information on how IP anonymization works, see
https://support.google.com/analytics/answer/2763052
Google will use the information generated by cookies to evaluate your use of our website, compiling reports on website activity and providing these reports to us for analytical purposes.
Google may transfer this information to third parties in case of statutory obligation or if a third party processes data on behalf of Google. Under no circumstances will Google combine or associate your IP address with other data stored on Google.
You can prevent or stop the installation and storage of cookies by your browser settings by installing the free browser add-on for deactivation available at https://tools.google.com/dlpage/gaoptout?hl=en-US. We inform you that, in this case, you may not be able to fully use all the functions of our website.
By using our website, you consent to the processing of any personal data that Google collects for the purposes described above.
8. Links to other websites
We may provide links to other websites that we believe may be of interest to our visitors. Our aim is to ensure that these sites are of the highest standard. However, due to the nature of the Internet, we cannot guarantee the privacy standards of the sites we link to or take responsibility for the content of sites other than this one.
9. Testimonials
We post customer testimonials/comments/references on our websites, which may contain personal information. Before publishing these testimonials, we obtain your express consent. If you would like your testimonial removed, please contact us at geral@iwst-corp.com.
10. Talk to us
If you have any questions or complaints about IWST or our websites’ compliance with this Privacy Policy, or if you would like to make any recommendations or comments to improve our Privacy Policy, please email geral@iwst-corp.com.